Emergency Claim Line: 866-962-2142

If you have a reference number from a previous on-line quote or a direct mailing quote please enter it here.

Reference Number

Property Zip Code


We strive to provide everyone with the appropriate coverage for their needs with the service they deserve. Find out what our homeowners have to say about our insurance coverages and dedicated agents!

This was a very easy process. I am very happy with being a customer.

- Vernon O. | Mansfield, TX / December 2016

Great experience throughout and excellent work performed.

- Alexander M. | Corona, CA / August 2016

I’ll surely be able to recommend a top-notch firm like yours, and of course, a top-notch insurance agent to go along with it.

- Luis M. | Elk Grove, CA / August 2016

Thank you for making everything so easy, and their professional ethics.

- Abel E. | Manor, TX / August 2016

I was surprised how smoothly the process went. We have never had a home claim before and did not know what to expect from our insurance. Everyone was very kind and thank you for all your help.

- Steven L. | Albuquerque, NM / July 2016

[My adjuster] was attentive responsive and helpful. He made this process painless which was extremely important to me. It’s my first house, first claim, & he explained and answered all questions…

- Petra H. | Houston, TX / July 2016

The service was excellent and I already have recommended Western Mutual to coworkers. It was a very smooth process. Thanks.

- James M. | Oceanside, CA / July 2016

I’m currently happy with Western Mutual Online services.

- William D. | Los Lunas, NM / July 2016

We have never had a home claim before and did not know what to expect from our insurance. Everyone was very kind and thank you for all your help.

- Steven L. | Albuquerque, NM / July 2016

I had WM for the past 11 years. Please keep up the great rates and service.

- Srikant P. | Diamond Bar, CA / June 2016

Western/Residence Mutual is a fine insurance company and I have nothing but the highest regard for this company. [My Customer Service Rep] was very professional and handled my call perfectly. Thank you!

- Art W. | Corona, CA / June 2016

Your staff is always very helpful, knowledgeable and most of all friendly. It is always a pleasure dealing with your office.

- Beverly P. | Fresno, CA / June 2016

Appreciate great customer service!

- Heather G. | San Bernardino, CA / June 2016

Very efficient, friendly and competent, too.

- John N. | Beaumont, CA / June 2016

I always shop for better insurance as I am a smart consumer and worked in mortgage loans for many years. You all are still the best and that is why I stay.

- Gary H. | Fort Worth, TX / June 2016

Thank you for the great customer service, David.

- Linda F. | Las Vegas, NV / June 2016

The representative was a GREAT help. Thanks for having my back.

- James J. | Ridgecrest, CA / May 2016

[My representative] was extremely helpful & the resulting correction to my policy was an excellent result. I consider Western Mutual to be an excellent carrier & your customer service is always fast & excellent.

- James M. | Oxnard, CA / May 2016

Sam has been a great sales rep and very good person. Thanks for his help.

- Ramin S. | Lake Forest, CA / May 2016

Service was prompt and representative was polite and helpful.

- Carlos R. | Wildomar, CA / May 2016

Very happy with this company!

- Gumensindo R. | Desert Hot Springs, CA / May 2016

Outstanding Support and Customer Service, Thanks!!

- James G. | Centennial, CO / May 2016

Great rates and service!

- Dennis D. | Henderson, NV / May 2016

I had an emergency flood last weekend. I called the line, not expecting to speak with a human but to my surprise I was immediately connected with a claims adjuster. He explained everything to me and even helped with getting a contractor and plumber out to help. Great service and wonderful experience so far.

- Evan G. | Fort Collins, CO / May 2016

If someone asked me for a good, efficient and responsible home insurance company, I would highly recommend Residence Mutual for what I had just experienced. [My adjuster]… was knowledgeable, efficient and compassionate…

- Dominic L. | Orange, CA / April 2016

We are saving over $1,000. We paid $2,800 last year. Our house note kept going up and up.

- Gaywood S. | Humble, TX / February 2016

This day 2/19/2016, received rate information I requested for Homeowners Insurance promptly, and the total transaction I must say went beautifully… I will also point out that the rates are great, and could not believe the difference from what I’m paying!…

- Frank G. | Apple Valley, CA / February 2016

Excellent service. I would not hesitate to recommend this company. Thank you for excellent service.

- Diego K. | San Diego, CA / January 2016
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